Shipping policy

 

Shipping Policy

HadiyaKart.com (Owned by Slash Commerce Private Limited)

Effective Date: 1 July, 2024

At HadiyaKart.com, we aim to ensure that your shopping experience is seamless and that your orders are delivered promptly and securely. Please review our shipping policy below.

1. Shipping Carriers

We partner with the following trusted shipping carriers to deliver your orders:

  • Blue Dart
  • Delhivery
  • XpressBees
  • India Post

2. Processing Time

  • Order Processing: All orders are processed within 1-2 business days. Orders are not processed on weekends or public holidays.
  • Order Confirmation: You will receive an email confirmation once your order is placed, and another email with tracking information once your order has been shipped.

3. Shipping Time

  • Delivery Time: Orders are typically delivered within 3-5 business days from the date of shipping. Delivery times may vary depending on your location and the shipping carrier.
  • Shipping Delays: While we strive to deliver your orders within the estimated time frame, delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or other external factors. We appreciate your patience and understanding in such cases.

4. Shipping Rates

  • Standard Shipping: Shipping charges are calculated at checkout based on the weight, dimensions, and destination of the order. We offer competitive shipping rates to ensure affordability.

5. Shipping Restrictions

  • Geographic Restrictions: We currently ship to addresses within [Insert Country/Region]. We do not ship to P.O. boxes or military addresses.
  • Hazardous Materials: Certain products that are considered hazardous materials may have shipping restrictions. These restrictions will be noted on the product page.

6. Order Tracking

  • Tracking Information: Once your order is shipped, you will receive an email with tracking information. You can use this information to track your order through the respective carrier’s website.
  • Tracking Updates: Please allow 24-48 hours for the tracking information to be updated by the shipping carrier.

7. Lost or Damaged Packages

  • Lost Packages: If your package is lost during transit, please contact us at connect@hadiyakart.com. We will work with the carrier to locate your package or provide a resolution.
  • Damaged Packages: If your order arrives damaged, please take photos of the damage and contact us within 48 hours of receiving your order. We will assist you in filing a claim with the carrier and provide a replacement or refund as necessary.

8. Incorrect Shipping Information

  • Address Accuracy: Please ensure that your shipping address is correct at the time of order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • Address Changes: If you need to change your shipping address after placing an order, please contact us immediately at connect@hadiyakart.com. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

9. International Shipping

10. Contact Us

If you have any questions or concerns about our shipping policy, please contact us:

Thank you for shopping at HadiyaKart.com!